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Our Policy
Cancellation Policy

A cancellation fee equal to 25% of the total trip cost, including Gratuity, is charged to the credit card on file for any cancellation that is made less than three (3) hours before the scheduled pickup time.

No Show Policy

If a Client fails to show at the designated location for which a scheduled reservation has been made, a No Show Fee equal to 100% of the total trip cost, including gratuity, is charged to the credit card on file. This includes any cancellations after a chauffeur has reached or is in route to a reservation's location.

Payment Policy

A Credit Card (American Express, Discover, Master Card and Visa) is the standard accepted and agreed upon payment method and must be on file prior to reservation's confirmation. The credit card on file will be used for all charges, unless otherwise indicated. Charges will reflect costs incurred while performing transportation services for reservations placed with FCLS Car & Limousine Service by the client, its agents, and any individuals requesting transportation as an authorized employee of the client and will reflect costs including but not limited to trip charges, tolls, parking, and gratuity. Client is responsible for the full payment of any overtime charges, beyond the original reservation agreement. Overtime is charged in 10 minute increments. The time of limousine service ends when all passengers and belongings are removed from the vehicle and the limousine is clear to drive off. There is a mandatory 5% Charge for Credit Card usage.

Reservation Policy

Reservations may be booked 24 hours a day, 7 days a week, and 365 days a year via our Web site's online reservation - booking form. Any reservations, changes or cancellations may also be made by calling our reservation number: 1-877-512-2251 / 1-718-777-7111. All reservations are accepted up to 24 hours in advance. Less than 24 hour notice is subject to availability.

Subcontracting Policy

FCLS Car & Limousine Service reserves the right to sub-contract any limousine service booked and confirmed with FCLS Car & Limousine Service to our affiliate limousine companies should the need arise. We also reserve the right to supply the credit card information, submitted on our reservation form, with said affiliate limousine companies to cover the cost of limousine service. To all stated terms and conditions. Client hereby authorizes FCLS Car & Limousine Service to charge the credit card account on file for any transportation related services which may be rendered through FCLS Car & Limousine Service. This agreement will be considered accepted in its entirety when Client checks the "I Agree" box provided in the Limousine Online Reservation - Booking Form of this Web site.

Refund Policy

No Refunds Will Be Issued After Purchase.
Book A Quick Reservation
Call 1-877-512-2251